Shipping, Returns, and Refunds Policy

Thank you for shopping at Aurora Boutique. Your satisfaction is our priority.

1. RIGHT OF WITHDRAWAL AND RETURNS

In accordance with European Union laws, you have the right to withdraw from the purchase contract within 14 days of receiving the goods, without having to provide any reason.

• To be eligible for a return, the item must be unused, in the same condition as you received it, and in its original packaging with all tags attached.

• To initiate a return, please contact us at the email address or through the official channels indicated on the website.

2. RETURN SHIPPING COSTS

Shipping costs for returning the product are the responsibility of the customer, unless the product received is damaged or defective at source.

3. REFUNDS

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically credited to your original method of payment within 7-10 business days.